Walkers & Ambulatory Aids

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You will find a selection of the walkers we offer by clicking here.

Walker Library.jpg Miller’s provides a wide array of walking aids to assist those on the go. From canes to rolling walkers and everything in between we give you options.

Come visit one of our showrooms to see for yourself. Try out a cane or a quad cane. We will adjust appropriately based on your height and educate you on the safest way to use.

We offer many walker options and accessories depending on your need. Standard folding walkers up to rollators that provide the comfort and convenience of a seat for when you just need a rest. We not only have the product you to assist your mobility, we have the expert staff to ensure you are matched with the right ambulatory aid and are educated on safe and proper use.

You will find a selection of the walkers we offer by clicking here.

There was another round of Medicare rate cuts effective July 1st that are negatively impacting DME providers. This drastic and irresponsible cut applies to all areas of the country not included in Medicare’s competitive bid program. These rate cuts averaged 50-60% compared to 2015 rates and affects all products that are part of the bid program. These include standard power wheelchairs, standard manual wheelchairs, oxygen, CPap, hospital beds, walkers, nebulizers, patient lifts, bedside commodes, and many others.

It is unrealistic for DME providers to simply absorb these cuts and continue business as usual. Some providers around the country have closed their doors while others have stopped doing business with Medicare. Read more about this.

Miller’s is doing everything we can to continue providing service for our clients and referrals. It is important we do so in a way that makes sense with the new rates. Effective August 1, 2016 Miller’s will no longer accept Medicare assignment for ambulatory aids including walkers and quad canes. The new rates do not even come close to covering our costs to provide. Medicare beneficiaries can still obtain a walker from us, and they can do so on a non-assigned basis. Non-assigned means the client pays Miller’s in full the retail charge for the walker. We can then submit a non-assigned claim to Medicare if the client requests we do so. If a non-assigned claim is submitted and Medicare determines the walker is medically necessary, Medicare would pay the client directly the Medicare fee schedule amount. Note this payment amount is approximately 40% of the amount the client paid to Miller’s to originally purchase the walker. There is no guaranteed the client will receive any reimbursement from Medicare.

The client does have the choice to seek a different DME provider that may still accept Medicare assignment for walkers. Miller’s will continue to provide ambulatory aids assigned to other payers. This is subject to change depending on their ambulatory aid rates.

It is unfortunate it has come to this. Miller’s and the DME industry has worked tirelessly to educate CMS and elected officials that at some point we could not provide after so many rate cuts. If you would like to voice your concern about these rate cuts then please visit our Advocacy Page and let your legislator know. Or you can express your concerns with People for Quality Care here.

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Miller’s is committed to providing you with quality products and customer service. If you have a safety or quality of care concern, please contact Peggy Reno to resolve your concern promptly. Because Miller's is an accredited by Accreditation Commission for Health Care, Inc. (ACHC), we ask that you contact them if we fail to resolve your concern. File a compliment or complaint at ACHC.