Face-to-Face Requirement

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Physician Guidelines for Face to Face Notes

Medicare announces that the Written Order Prior To Delivery requirement is effective 1/1/14. Only the Face to Face Examination requirements continues to be delayed. All written orders shall follow the guidance in the CMS Program Integrity Manual and shall include, at a minimum, the following elements listed in the regulation:

  1. The beneficiary's name;
  2. The DME item ordered;
  3. The prescribing practitioner's National Provider Identification (NPI);
  4. The signature of the prescribing practitioner; and,
  5. The date of the order.

Failure to obtain a valid detailed written order prior to delivery will result in the item being denied as excluded by statute. For additional information about this update please visit

http://www.ngsmedicare.com/ngs/wcm/connect/667e9732-3bd5-410e-a32b-0e0730826854/1544_0514_dear_physician_f2f_508.pdf?MOD=AJPERES


Medicare's Requirement for Written Order Prior to Delivery and Face to Face Examinations Delayed until 2014.

This extra time is being provided so that physicians, referrals, and DME providers can operationalize the changes and minimize any disruptions for patients obtaining home medical equipment. This is simply a delay - the rules have not changed at all. It is expected that CMS will provide additional education and clarification over the coming months.
To read the CMS notification in full visit here.


New requirement from CMS for DME providers!
A physician face-to-face visit for patients that need Durable Medical Equipment will be required starting July 1, 2013. The CMS regulation states that a face-to-face visit by a physician (MD or DO) must have occurred six (6) months prior to the written order for equipment. It should be noted that an NP, PA, and CNS can still legally order DME and conduct face-to-face visits, however, the MD must document that the visit occurred via a legible signature.

The face-to-face documentation that is required includes: an evaluation of the beneficiary, a needs assessment for the beneficiary or treatment of the beneficiary for the medical condition (that supports the need for each item of DME).

A written order must be provided before a DME can dispense the equipment. The written order must contain, at a minimum, five key elements:
  1. Beneficiary Name
  2. Item of DME Ordered
  3. Prescriber's NPI
  4. Signature of Prescriber
  5. Date of Order

For all DME requiring a face-to-face visit there is a requirement that verbal orders will not be accepted prior to dispensing the equipment. 

There are 166 items that require a face-to-face visit! The equipment that is the most frequently ordered that require a face-to-face and written order prior to dispensing are as follows:

  • Manual Wheelchairs
  • Hospital Beds
  • Gel Overlay
  • CPAP Machine
  • BiPAP Machine
  • TENS Unit
  • Oxygen
  • Nebulizer
  • Oxygen Portable System
  • Seat Lift Mechanism
  • Transport Chair


 This excerpt is the entire TABLE 89—DME LIST OF SPECIFIED COVERED ITEMS.

HCPCS Code
Description
E0185 Gel or gel-like pressure mattress pad.
E0188 Synthetic sheepskin pad.
E0189 Lamb’s wool sheepskin pad.
E0194 Air fluidized bed.
E0197 Air pressure pad for mattress standard length and width.
E0198
Water pressure pad for mattress standard length and width.
E0199 Dry pressure pad for mattress standard length and width.
E0250
Hospital bed fixed height with any type of side rails, mattress.
E0251 Hospital bed fixed height with any type side rails without mattress.
E0255 Hospital bed variable height with any type side rails with mattress.
E0256 Hospital bed variable height with any type side rails without mattress.
E0260 Hospital bed semi-electric (Head and foot adjustment) with any type side rails with mattress.
E0261
Hospital bed semi-electric (head and foot adjustment) with any type side rails without mattress.
E0265 Hospital bed total electric (head, foot and height adjustments) with any type side rails with mattress.
E0266 Hospital bed total electric (head, foot and height adjustments) with any type side rails without mattress.
E0290 Hospital bed fixed height without rails with mattress.
E0291 Hospital bed fixed height without rail without mattress.
E0292 Hospital bed variable height without rail without mattress.
E0293 Hospital bed variable height without rail with mattress.
E0294 Hospital bed semi-electric (head and foot adjustment) without rail with mattress.
E0295 Hospital bed semi-electric (head and foot adjustment) without rail without mattress.
E0296 Hospital bed total electric (head, foot and height adjustments) without rail with mattress.
E0297 Hospital bed total electric (head, foot and height adjustments) without rail without mattress.
E0300 Pediatric crib, hospital grade, fully enclosed.
E0301 Hospital bed Heavy Duty extra wide, with weight capacity 350–600 lbs with any type of rail, without mattress.
E0302 Hospital bed Heavy Duty extra wide, with weight capacity greater than 600 lbs with any type of rail, without mattress.
E0303 Hospital bed Heavy Duty extra wide, with weight capacity 350–600 lbs with any type of rail, with mattress.
E0304 Hospital bed Heavy Duty extra wide, with weight capacity greater than 600 lbs with any type of rail, with mattress.
E0424 Stationary compressed gas Oxygen System rental; includes contents, regulator, nebulizer, cannula or mask and tubing.
E0431 Portable gaseous oxygen system rental includes portable container, regulator, flow meter, humidifier, cannula or mask, and tubing.
E0433 Portable liquid oxygen system.
E0434 Portable liquid oxygen system, rental; includes portable container, supply reservoir, humidifier, flow meter, refill adaptor, content gauge, cannula or mask, and tubing.
E0439 Stationary liquid oxygen system rental, includes container, contents, regulator, flow meter, humidifier, nebulizer, cannula or mask, and tubing.
E0441 Oxygen contents, gaseous (1 month supply).
E0442 Oxygen contents, liquid (1 month supply).
E0443 Portable Oxygen contents, gas (1 month supply).
E0444 Portable oxygen contents, liquid (1 month supply).
E0450 Volume control ventilator without pressure support used with invasive interface.
E0457 Chest shell.
E0459 Chest wrap.
E0460 Negative pressure ventilator portable or stationary.
E0461 Volume control ventilator without pressure support node for a noninvasive interface.
E0462 Rocking bed with or without side rail.
E0463 Pressure support ventilator with volume control mode used for invasive surfaces.
E0464 Pressure support vent with volume control mode used for noninvasive surfaces.
E0470 Respiratory Assist Device, bi-level pressure capability, without backup rate used non-invasive interface.
E0471 Respiratory Assist Device, bi-level pressure capability, with backup rate for a non-invasive interface.
E0472 Respiratory Assist Device, bi-level pressure capability, with backup rate for invasive interface.
E0480 Percussor electric/pneumatic home model.
E0482 Cough stimulating device, alternating positive and negative airway pressure.
E0483 High Frequency chest wall oscillation air pulse generator system.
E0484 Oscillatory positive expiratory device, non-electric.
E0570 Nebulizer with compressor.
E0575 Nebulizer, ultrasonic, large volume.
E0580 
Nebulizer, durable, glass or auto clavable plastic, bottle type for use with regulator or flow meter.
E0585 Nebulizer with compressor and heater.
E0601 Continuous airway pressure device.
E0607 Home blood glucose monitor.
E0627 Seat lift mechanism incorporated lift-chair.
E0628 Separate Seat lift mechanism for patient owned furniture electric.
E0629 Separate seat lift mechanism for patient owned furniture non-electric.
E0636 Multi positional patient support system, with integrated lift, patient accessible controls.
E0650 Pneumatic compressor non-segmental home model.
E0651 Pneumatic compressor segmental home model without calibrated gradient pressure.
E0652 Pneumatic compressor segmental home model with calibrated gradient pressure.
E0655 Non-segmental pneumatic appliance for use with pneumatic compressor on half arm.
E0656 Non-segmental pneumatic appliance for use with pneumatic compressor on trunk.
E0657 Non-segmental pneumatic appliance for use with pneumatic compressor chest.
E0660 Non-segmental pneumatic appliance for use with pneumatic compressor on full leg.
E0665 Non-segmental pneumatic appliance for use with pneumatic compressor on full arm.
E0666 Non-segmental pneumatic appliance for use with pneumatic compressor on half leg.
E0667 Segmental pneumatic appliance for use with pneumatic compressor on full-leg.
E0668 Segmental pneumatic appliance for use with pneumatic compressor on full arm.
E0669 
Segmental pneumatic appliance for use with pneumatic compressor on half leg.
E0671 Segmental gradient pressure pneumatic appliance full leg.
E0672 Segmental gradient pressure pneumatic appliance full arm.
E0673 Segmental gradient pressure pneumatic appliance half leg.
E0675 Pneumatic compression device, high pressure, rapid inflation/deflation cycle, for arterial insufficiency.
E0692 Ultraviolet light therapy system panel treatment four foot panel.
E0693 Ultraviolet light therapy system panel treatment six foot panel.
E0694 Ultraviolet multi-directional light therapy system in six foot cabinet.
E0720 Transcutaneous electrical nerve stimulation, two lead, local stimulation.
E0730 Transcutaneous electrical nerve stimulation, four or more leads, for multiple nerve stimulation.
E0731 Form fitting conductive garment for delivery of TENS or NMES.
E0740 Incontinence treatment system, Pelvic floor stimulator, monitor, sensor, and/or trainer.
E0744 Neuromuscular stimulator for scoliosis.
E0745 Neuromuscular stimulator electric shock unit.
E0747 Osteogenesis stimulator, electrical, non-invasive, other than spine application.
E0748 Osteogenesis stimulator, electrical, non-invasive, spinal application.
E0749 Osteogenesis stimulator, electrical, surgically implanted.
E0760 Osteogenesis stimulator, low intensity ultrasound, non-invasive.
E0762 Transcutaneous electrical joint stimulation system including all accessories.
E0764 Functional neuromuscular stimulator, transcutaneous stimulations of muscles of ambulation with computer controls.
E0765 FDA approved nerve stimulator for treatment of nausea and vomiting.
E0782 Infusion pumps, implantable, Non-programmable.
E0783 Infusion pump, implantable, Programmable.
E0784 External ambulatory infusion pump.
E0786 Implantable programmable infusion pump, replacement.
E0840 Tract frame attach to headboard, cervical traction.
E0849 Traction equipment cervical, free-standing stand/frame, pneumatic, applying traction force to other than mandible.
E0850 Traction stand, free standing, cervical traction.
E0855 Cervical traction equipment not requiring additional stand or frame.
E0856 
Cervical traction device, cervical collar with inflatable air bladder.
E0958 Manual wheelchair accessory, one-arm drive attachment.
E0959 
Manual wheelchair accessory-adapter for amputee.
E0960 Manual wheelchair accessory, shoulder harness/strap.
E0961 Manual wheelchair accessory wheel lock brake extension handle.
E0966 Manual wheelchair accessory, headrest extension.
E0967 Manual wheelchair accessory, hand rim with projections.
E0968 Commode seat, wheelchair.
E0969 Narrowing device wheelchair.
E0971 Manual wheelchair accessory anti-tipping deice.
E0973 Manual wheelchair accessory, adjustable height, detachable armrest.
E0974 Manual wheelchair accessory anti-rollback device.
E0978 Manual wheelchair accessory positioning belt/safety belt/pelvic strap.
E0980 Manual wheelchair accessory safety vest.
E0981 Manual wheelchair accessory Seat upholstery, replacement only.
E0982 Manual wheelchair accessory, back upholstery, replacement only.
E0983 Manual wheelchair accessory power add on to convert manual wheelchair to motorized wheelchair, joystick control.
E0984  
Manual wheelchair accessory power add on to convert manual wheelchair to motorized wheelchair, Tiller control.
E0985 Wheelchair accessory, seat lift mechanism.
E0986 Manual wheelchair accessory, push activated power assist.
E0990 Manual wheelchair accessory, elevating leg rest.
E0992 Manual wheelchair accessory, elevating leg rest solid seat insert.
E0994 Arm rest.
E1014 
Reclining back, addition to pediatric size wheelchair.
E1015 Shock absorber for manual wheelchair.
E1020 Residual limb support system for wheelchair.
E1028 Wheelchair accessory, manual swing away, retractable or removable mounting hardware for joystick, other control interface or positioning accessory.
E1029 Wheelchair accessory, ventilator tray.
E1030 
Wheelchair accessory, ventilator tray, gimbaled.
E1031 Roll about chair, any and all types with castors 5′′ or greater.
E1035 Multi-positional patient transfer system with integrated seat operated by care giver.
E1036 Patient transfer system.
E1037 Transport chair, pediatric size.
E1038 Transport chair, adult size up to 300lb.
E1039 Transport chair, adult size heavy duty >300lb.
E1161 Manual Adult size wheelchair includes tilt in space.
E1227 Special height arm for wheelchair.
E1228 Special back height for wheelchair.
E1232 Wheelchair, pediatric size, tilt-in-space, folding, adjustable with seating system.
E1233 Wheelchair, pediatric size, tilt-in-space, folding, adjustable without seating system.
E1234 Wheelchair, pediatric size, tilt-in-space, folding, adjustable without seating system.
E1235 Wheelchair, pediatric size, rigid, adjustable, with seating system.
E1236 Wheelchair, pediatric size, folding, adjustable, with seating system.
E1237 Wheelchair, pediatric size, rigid, adjustable, without seating system.
E1238 
Wheelchair, pediatric size, folding, adjustable, without seating system.
E1296 
Special sized wheelchair seat height.
E1297 Special sized wheelchair seat depth by upholstery.
E1298 Special sized wheelchair seat depth and/or width by construction.
E1310 Whirlpool non-portable.
E2502 
Speech Generating Devices prerecord messages between 8 and 20 Minutes.
E2506 
Speech Generating Devices prerecord messages over 40 minutes.
E2508 Speech Generating Devices message through spelling, manual type.
E2510 Speech Generating Devices synthesized with multiple message methods.
E2227 Rigid pediatric wheelchair adjustable.
K0001 Standard wheelchair.
K0002 Standard hemi (low seat) wheelchair.
K0003 
Lightweight wheelchair.
K0004 High strength ltwt wheelchair.
K0005 Ultra Lightweight wheelchair.
K0006 Heavy duty wheelchair.
K0007 Extra heavy duty wheelchair.
K0009 Other manual wheelchair/base.
K0606 
AED garment with electronic analysis.
K0730 Controlled dose inhalation drug delivery system.


                

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